1. What operating systems are compatible with the scanner?
Android
System: Android 9.0 or better
RAM: ≥ 8 GB
Connectivity: USB or Wi-Fi
iOS
Models: Models after iPhone X; 10th generation iPad or later
RAM: ＞ 4 GB
System: ≥ iOS 14.0
Connectivity: Wi-Fi
Windows
System: Windows 10/11 (64-bit)
RAM: ≥ 16 GB
CPU: i7 12th or better
Connectivity: USB 3.0 or better, Wi-Fi
macOS
System: macOS 11.0 or better
CPU: M1 Pro or better
RAM: ≥ 8 GB
Connectivity: Thunderbolt 4 or better, Wi-Fi
2. Does my scanner have 3D scanning software?
Yes, it comes with Revo Scan for free. It is compatible with iOS, macOS, Android, and Windows devices and has many powerful scanning and post-processing tools.
3. Is Revo Scan free to use？
Yes. You can download Revo Scan for free from the Support - Download page on Revopoint’s website or your device’s app store.
4. How to download Revo Scan?
For Windows and macOS users, visit the Support—Download section on Revopoint’s website to download Revo Scan. iOS and Android users can find Revo Scan on the Apple App Store or Google Play Store. If you need detailed instructions, please refer to the User Manual on Revo Scan’s Learning page.
5. Does Revo Scan need internet access to work?
No, it doesn’t need to be connected to an internet-capable network to scan and edit your models. However, you need access to the internet for software updates and file transfers.
6. Where can I find Revo Scan’s User Manual?
PC
Open Revo Scan and click the Learning button in the upper left corner to get the User Manual.
Phone
Open Revo Scan and tap the Settings icon in the upper right corner to get the User Manual.
7. How to update Revo Scan?
PC
When you open Revo Scan, you will see a prompt if there is a new version available. Click the Update button to download the latest version. You can also download the latest version on the Support—Download page on Revopoint’s website.
Phone
iOS devices: Open the Apple App Store, search for Revo Scan, and tap the Update button.
Android devices: Open the Google Play Store, search for Revo Scan, and tap the Update button.
8. What formats can Revo Scan export?
Revo Scan can export your models in PLY, OBJ, STL, ASC, 3MF, GLTF, and FBX for compatibility with most 3D modeling, slicer, and CAD software.
Point Cloud model: PLY, OBJ, ASC
Mesh model: PLY, OBJ, STL, FBX, GLTF, 3MF
Texture model: PLY, OBJ, FBX, GLTF
9. Can objects scanned with POP 3 Plus be 3D printed?
Yes, the scanned models can be output in STL, OBJ, and 3MF formats, which are compatible with most slicer software.
10. Can scanned models be modified with design software?
Yes, the 3D models made with Revopoint 3D scanners can be exported in formats compatible with most design software, such as Autodesk CAD, Blender, Maya, Rhino, ZBrush, Fusion 360, etc.
11. Is third-party scanning software available for POP 3 Plus?
No, it’s only compatible with the Revo Scan software, which provides scanning and model-editing functions and can be downloaded from Revopoint’s website or your device's app store.
12. How do I export scanned models on my phone?
① Ensure the phone and PC are connected to the same Wi-Fi network.
② Open Revo Scan (PC) and click the New Project button on the Homepage.
③ Click the Import from Phone option in Revo Scan (PC)’s File menu.
④ Pick either the PIN code or the QR code transfer method.
⑤ Open Revo Scan (Mobile) and find the project to be transferred.
⑥ Tap the More button > Share icon in Revo Scan (Mobile).
⑦ Enter the PIN code or scan the QR code.
⑧ Start the file transfer.
Note: Don’t minimize the app or turn off the phone’s display during transfer, or it’ll fail.
13. How to import a model generated by Revo Scan in a third-party software?
Export the model
Open the model in Revo Scan and choose Export on the tab bar. Select the required format (e.g., PLY, OBJ, STL) and save the file to your computer.
Import the model into the third-party software Open third-party software such as Blender and Maya.
Find the Import function (usually under the File menu).
Choose the format to import and select the model you exported from Revo Scan.
You can edit the model using third-party software once it is imported.
Please ensure that this software supports the format you choose.