1. What should be noted for the use and maintenance of Trackit?
(1) To ensure accuracy, please use the product in accordance with the following environmental requirements:
① Temperature: 20-25°C;
② Humidity: 30-60%;
③ Airflow: Avoid air turbulence, such as from air conditioning vents, fans, or strong convective air currents;
④ Vibration: Avoid vibrations caused by activities such as frequent jumping, walking, or heavy objects falling.
(2) During scanning, ensure that you don't touch the Tracker, and secure the cables to prevent dragging or moving the Tracker, which could cause point cloud stitching errors.
(3) Do not scratch or stain the markers on the Scanner. Avoid touching or rubbing the markers with your hands. If dirty, gently clean them with a dry, clean cloth.
(4) Avoid touching the lens on the Tracker. Do not press, drop, or apply force to the Tracker, Scanner, Calibration Board, or Calibration Pole, as these actions can cause micro-deformation of the equipment and result in reduced scanning accuracy.
(5) If scanning accuracy is poor, use the software to check the device and recalibrate it. If proper accuracy cannot be restored after calibration, contact customer service for repair.
(6) Please ensure that the computer remains powered by the power adapter at all times.
2. What factors affect the quality of point cloud scanning?
To get high-quality point cloud scans, follow the operations below:
Please calibrate and use the device within the recommended ambient temperature range (20–25°C).
Recalibrate the device promptly after transportation or relocation.
Avoid touching the tracking component (Tracker) during scanning to prevent coordinate deviation.
Scan an object until the point cloud quality map turns green to ensure sufficient point cloud density. Additionally, scan the object from multiple angles to achieve a more complete point cloud.
3. Can Trackit's Scanner be used independently?
The Scanner can independently perform high-accuracy scans of small and medium-sized objects. This mode requires attaching markers. It should be noted that when using the Scanner independently, it still requires power supply and data transmission through the Tracker.
4. Can Trackit scan an entire car?
Yes, Trackit has a large tracking range and supports multi-position scans, making it suitable for scanning and measuring various large-sized workpieces. When scanning different sides of a car, the included magnetic anchor marker blocks can be used for multi-position alignment.
5. Can Trackit be used to scan people's faces or bodies in any available mode?
Short exposure to class 1 lasers are generally safe for human eyes; however, it is still not recommended to scan human faces in any mode, as direct laser exposure to the eyes may cause discomfort and potential risks. Scanning other body parts (excluding the face) within the normal working distance is safe, and the software provides real-time distance guidance.
To perfectly scan a face or body, Revopoint MIRACO Pro or POP 3 Plus is the best option.
6. Can Trackit safely scan people or animals?
Class 1 lasers are generally safe for human eye observation. Trackit can be used to scan animals, but avoid direct exposure to the animal's face and eyes to prevent any adverse reactions.
7. Can Trackit scan the details on a small piece of jewelry, such as a ring or a watch face?
Yes, the recommended minimum scan size for Trackit is 10 × 10 × 10 mm.
8. What object sizes can Trackit scan?
Part Size Range (Recommended): 0.01-6 m
9. Can Trackit scan the object with electronic components? Will the laser damage the component?
Sensitive electronic components will not be harmed if they are kept at least 200 mm away. It is important to ensure that the components are not positioned directly next to the scanner's laser outlet, as this area has a high energy density from laser emissions.
10. What are Trackit's cameras' resolutions?
The Scanner Depth camera and RGB camera are both 2 Megapixels. The Tracker Depth cameras are 5 Megapixels.
11. Can Trackit scan black, reflective, or metallic objects?
Yes, in cross-line mode and single-line mode, Trackit can directly scan black, reflective, and metallic objects without applying scanning spray.
12. Can Trackit scan transparent surfaces?
Scanning spray is needed when scanning transparent or specular surfaces. Scanning spray can be purchased from Revopoint at revopoint3d.com/products/3d-scanning-spray
13. What is Trackit’s operating temperature range?
For optimal accuracy, we recommend operating the device in a temperature range of 20°C to 25°C (68°F to 77°F).
14. How do you calibrate Trackit?
Calibration is divided into two parts: the tracking system and the Scanner. Users can perform fully automatic calibration of the tracking system using the software provided with the device and the dual-axis gimbals. The Scanner requires manual calibration. Please refer to the Trackit Quick Start Guide or visit our official YouTube account, “Revopoint 3D,” to watch the calibration tutorial video.
15. Why are the calibration board's sides different?
White coded side for calibrating the Scanner.
Black carbon fiber side for tracking system calibration.
16. Can Trackit perform color scans?
Yes, Trackit can perform color scan. After scanning the point cloud, the Scanner can then capture RGB photos, allowing the color reconstruction of an object's 3D shape and surface texture.